Customer Reviews of Cover Letter - The CV Centre™ UK

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Cover Letter

4.8 out of 5
 | 101 reviews
5 star
87%
4 star
8%
3 star
1%
2 star
1%
1 star
3%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

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M
MR
Very good advices
Reviewed on | Cover Letter |Verified Purchase
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Sophie
Excellent customer support
Reviewed on | Cover Letter |Verified Purchase
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James- Founder
Thank you very much for your kind words about our customer support here at The CV Centre UK, Sophie! We look forward to working with you again in the future.
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SMA
Cover Letter
Reviewed on | Cover Letter |Verified Purchase

Updated to 5 stars after further excellent work by Claire!

I was thoroughly impressed by the CV and LinkedIn profile, and I eagerly anticipated an equally outstanding cover letter. While the cover letter was good, I felt there was considerable room for improvement.

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James- Founder
Very many thanks from both myself and Claire for the 5-star rating of our cover letter writing service!
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Colin E
Cover Letter
Reviewed on | Cover Letter |Verified Purchase

I was never sure that my own covering letter was getting me any traction, I was pleased with the template I received from Claire as it gave me a fresher perspective on whether I should use one or not.

I have used it once so far, I'm not able to feedback if it is helping me or not. But I think it is better than my own covering letter

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James- Founder
Many thanks for taking the time to leave your feedback, Colin. It really is very much appreciated. We look forward to working with you again in the future.
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Y.B
Thrilled with the cover letter service!
Reviewed on | Cover Letter |Verified Purchase

They crafted a compelling letter, capturing my skills perfectly. Highly recommended!

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James- Founder
Many thanks, Y.B. for taking the time to write and recommend us to others! It's very much appreciated.
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Ree
Fantastic Service
Reviewed on | Cover Letter |Verified Purchase

James did an impressive job with my CV and highlighting my professional skills in my cover letter. I did not realise that when I approved an order I could not message him back to thank him for his support.

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James- Founder
My colleague, James, and I are both delighted, Ree, to hear that you were so happy with our service.
It appears there has been a slight misunderstanding as to how our customer service portal works. Communication remains perfectly possible, even once an order has been approved by the client. (And I can assure you that both Jameses are now fully aware of your kind comments!)
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Ross Curtis
Excellent Service
Reviewed on | Cover Letter |Verified Purchase

Great service and excellent work from my writer James for my Next Step package bundle.

I received all of the work within a couple days with no issues. Highly recommend there services.

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Dagmara
Super
Reviewed on | Cover Letter |Verified Purchase

Claire was truly amazing and professional to work with. I am well impressed by her extensive knowledge and experience . She delivered an impressive CV and cover letter. Thank you very much Claire

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James- Founder
A big thank-you from me, Claire and, indeed, the rest of us here, Dagmara, for taking the time to leave such a glowing review of our service. It's much appreciated!
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James Miles
Educational and Useful!
Reviewed on | Cover Letter |Verified Purchase

The cover letter has been setup to be easily adapted and I learnt a lot from Claire too!

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Monjurul
Reliable Template
Reviewed on | Cover Letter |Verified Purchase

A template that provides a clear sense of direction! Must use!

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Jen
Great template for going forward
Reviewed on | Cover Letter |Verified Purchase

Very pleased with how my information was summarised. Will be easy to adapt this for whatever role I wish to apply for, and for approaching potential employers.

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Severine
Poor job copying and pasting my CV and then the JD and refusing refund
Reviewed on | Cover Letter |Verified Purchase

Poorest service. None of the work was completed. The first draft for the cover letter was a copy and paste of my cv, the second a copy and paste of the JD and the third a copy and paste of thoughts I shared. I had to write the cover letter myself in the end so I wouldn't miss the deadline. And when I asked for a refund, I was told I had been sent all the drafts and the work was completed. No refund, and now no communication.

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Ben
Complimented my CV perfectly!
Reviewed on | Cover Letter |Verified Purchase

Really pleased with the covering letter that was produced for me.

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MaryL
Insightful
Reviewed on | Cover Letter |Verified Purchase

I had never known what to write on a cover letter. The advice from Zach gave me everything I need to know how to tailor a cover letter for the job spec.

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AndriyVovchok
Great cover letter
Reviewed on | Cover Letter |Verified Purchase
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Richard
Written for my profile.
Reviewed on | Cover Letter |Verified Purchase

James wrote the cover letter to be used with broad use, in the industry I searching. Again Excellent.

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Gilda
Great Cover Letter
Reviewed on | Cover Letter |Verified Purchase

I was very impressed with the quality of her writing and very happy with the cover letter. It was exactly what I was hoping for. She guided me every step of the way and was very accommodating to my specific needs. Great experience!

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Jamie Chambers
Great Service, seek no other.
Reviewed on | Cover Letter |Verified Purchase

Expect a personal professional expert who is willing to help your every need and transform your CV & Cover Letter.

J
Jim
Attention to Detail
Reviewed on | Senior Cover Letter |Verified Purchase

First class effort and i am delighted with outcome. Attention to detail and everything i asked for was complete. Thanks again Blake brilliant appreciated

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Sekai Munashe Fraser
Thank you awesome
Reviewed on | Cover Letter |Verified Purchase

You articulated my resume in a way I could not have done. Love it. Thank you

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Libby
Excellent
Reviewed on | Cover Letter |Verified Purchase

It took very few drafts to complete the letter. Sandra knew when to change things according to my comments and when not to. It was obvious she knew what she was doing, and this was very reassuring.

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Benjamin Amblard
Perfect.
Reviewed on | Cover Letter |Verified Purchase

Shamir had a perfect job, I recommend her.

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Libby
Excellent
Reviewed on | Cover Letter |Verified Purchase

After a few drafts the cover letter was perfect! Sandra knew exactly when to act upon or override my comments! It was obvious that she knew what she was doing and I knew I could completely trust her.

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Brian Lessem
GREAT WORK
Reviewed on | Cover Letter |Verified Purchase

As I have just relocated to the UK need a great cover letter to apply for opportunities. Very happy with the result.

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Dorota
Quite a process, but worth the time
Reviewed on | Cover Letter |Verified Purchase

My writer/editor cooperated with me to make sure the letter of application reflects who I am and is more than appropriate for the role I apply for.

I can only compliment his patience.

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Luca Grieco
Very satisfied with the work
Reviewed on | Cover Letter |Verified Purchase
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Zuryana
Thank you James
Reviewed on | Cover Letter |Verified Purchase

I used the Cv centre services for 3th time now and they always did a great work, but this time I couldn’t be happier, James was amazing, he did so quick everything. My cv is just as I wanted, so is my cover letter. Thank you very much James 🙏

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Gabriel
Professional and details cover letter
Reviewed on | Cover Letter |Verified Purchase
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A
Great service
Reviewed on | Cover Letter |Verified Purchase

Very professional and helpful

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Charlotte Westbrook
Better to write yourself
Reviewed on | Cover Letter |Verified Purchase

I think having a CV writer write a cover letter is very difficult as cover letters are supposed to be very tailored to the requirements of each particular role. My main issue, however, was that I have consistently read and been told (by advice sites and career advisors or experts in the industry), that I should also be sure to follow the STAR technique. Basically, to back up my claims of 'being something' or 'being able to do something,' with an example of how I have done this in the past (or something similar that could be transferred).

The cover letter was absent from this and the focus was on explaining what I can do and not how/why I feel in a position to make this statement. I tried to express my concern by pointing to a few examples, but, the writer simply changed the claims that I was making, but still did not give examples to back them up, and explained that this (the style of the cover letter) was a proven strategy and add to it myself to further tailor it for each job.

I fully expected that I would need to change or add to it for each role. But, the way that these examples of 'strengths' were written and presented just felt very abstract. As an example, writing "Overhauling training and working practices; improving the transparency of key information to improve decision making" is fine, but, what is missing is an example of when and how I have previously done this and how this relates to improving the transparency of key information....".

The other thing I was a little confused about was this sentence, "Additionally, my talents in communication, report writing and relationship building will enable me to seamlessly integrate with your team and provide exceptional service to ensure an outstanding student experience." The roles I am applying for have nothing to do with the student experience so this is really irrelevant. As I said in my feedback on the CV, if I am told to expect the work in approx 2-3 business days, then please take the time to check these small details rather than delivering it within 24 hours but with these kinds of problems which makes one feel that it has been done in a bit of a rush.

I am sure if I had kept contacting the CV writer about each of these issues big and small they would have all been resolved. But, as I am working, studying, and writing cover letters on a daily basis, I was tired of also giving back feedback about these things which I felt were fairly obvious - I had also already changed from one CV writer to another although I would have preferred a refund at that time, as my confidence in the service was very low, so this impacted my willingness this time around to keep giving feedback and raising issues - especially when I did not feel like my point was understood and addressed.

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Malaysian Monkey
Fantastic service!
Reviewed on | Cover Letter |Verified Purchase

I'm good at writing cover letters, but it takes me weeks of writing and reviewing because I am a perfectionist. Amy was fantastic at writing my cover letter. Thank you, you saved me a lot of time.

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Gabriela
Excellent service
Reviewed on | Cover Letter |Verified Purchase

I am very happy with the final result, and how all my requests have been dealt with.

I highly recommend The CV Centre

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MR
Superb support from the Senior Writer who quickly grasped the main themes to be included in the cover letter, which was excellent
Reviewed on | Cover Letter |Verified Purchase

The Senior Writer spent a lot of time with me finalising the draft, ensuring at all times that she had understood what was important for me and which type of position I was applying for. Her patience, professionalism and understanding of the subject matter were superb and the final cover letter fully incorporated all the most important elements of my career.

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Rebecca
Good job
Reviewed on | Cover Letter |Verified Purchase

Really good cover letter written by Ian, hitting all the key points required. Ian was lovely to work with throughout, and happy to carry out any edits I asked of him. I'm actually looking forward to sending out my cover letter now!

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Tayy Ade
Great
Reviewed on | Cover Letter |Verified Purchase
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VJ
Knowledge/ Expertise
Reviewed on | Cover Letter |Verified Purchase

I like the professionalism, expertise and technical know of the writer Blake, my CV & cover letter turned out to be outstanding.

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Ana
Great work
Reviewed on | Cover Letter |Verified Purchase
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A customer
IT IS WEAST OF MONEY
Reviewed on | Cover Letter |Verified Purchase

IT IS WEAST OF MONEY

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Peter- Chief Executive Officer
Hello! Naomi provided you with an excellent first draft on the 9th of August. We heard back from you shortly afterwards and Naomi addressed your feedback, providing her perspective as an expert and encouraging further clarification from you so she could proceed with finetuning and optimising your letter. I'm afraid I really cannot understand your one star review here given the strong first draft you received and our openness to continue working with you toward a result you would be fully satisfied with.

We remain at your disposal if you'd like us to continue working on your letter - please feel free to get in touch any time.
F
F
Very very specific needs met ,👌🏿
Reviewed on | Cover Letter |Verified Purchase
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Fee
Good template for a range of positions
Reviewed on | Cover Letter |Verified Purchase
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Shola Jinadu
exceeded my expectations
Reviewed on | Cover Letter |Verified Purchase
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Mazin
Very helpful team
Reviewed on | Cover Letter |Verified Purchase

Naomi was amazing. She was always there if I need to discuss my Coverletter or CV.

I like the experience of dealing with the team.

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Emma Kilkenny
great turn around
Reviewed on | Cover Letter |Verified Purchase

Chara understands the brief . Well written and save me so much time

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KWAME DENTEH
My Cover letter
Reviewed on | Cover Letter |Verified Purchase

Simply amazing

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DMc
Good service
Reviewed on | Cover Letter |Verified Purchase

Liked the fact that my consultant worked with me to ensure the details are correct. NOt so sure that teh finished article was a template that was copied and utilised. No fear just adapt it and add you personal stamp to it.

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S
Wonderful!
Reviewed on | Senior Cover Letter |Verified Purchase

My nerves get to me when applying for the job of my dreams. I couldn't put myself together enough to write a good cover letter. Byron's writing is superb and professional. I cannot wait to send off my cover letter and start my career.

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steve fahey
learning
Reviewed on | Cover Letter |Verified Purchase
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Peter- Chief Executive Officer
Hi Steve! Thanks for your review - we'd love some clarification on what you meant by 'learning'. Here to help if there's anything I can do to improve upon your experience with us. :)
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Nana
Waiting to see.
Reviewed on | Cover Letter |Verified Purchase

A great letter that I have already used and waiting to hear good news on.

A
Antonella
Very professional.
Reviewed on | Cover Letter |Verified Purchase

Very professional and useful to have a covering letter written in this format.

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Victoria
Excellent Service
Reviewed on | Cover Letter |Verified Purchase

Really useful and worth every penny. Will definitely be recommending this to friends, family and colleagues. So worthwhile to do even if you are not actively looking for a new role.

B
Buzzlightyear
Lovely
Reviewed on | Cover Letter |Verified Purchase

I am really pleased with my cover letter. It reads concise and assured.

A
Andy M
Great support, thank you so much.
Reviewed on | Cover Letter |Verified Purchase

Jeff was a great listener, understood my needs and captured who I was fantastically.

A profile picture depicting Nataliia Horbachova.
Nataliia Horbachova
Customized, deep, insightful, laser-sharp targeting right people and your goals!
Reviewed on | Cover Letter |Verified Purchase

Customized, deep, insightful, laser-sharp targeting right people and your goals!

They have edited my Cover letter highlighting my achievements and capitalizing on my experience; deeply insightful work made by the James Innes Group.

What amazed me was their understanding of my goals and best areas where those can be achieved.

Depending on what you want, you can ask them to write a Cover letter tailored to a particular employer, or a general Cover letter that shows your best talents, strengths, and achievements.

James Innes Group is a group of professionals who will make your goals achievable!

Thank you!

Prosperity and Success to You!

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Svetlana
Great experience
Reviewed on | Cover Letter |Verified Purchase
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Ann Louise Cross
Key document
Reviewed on | Cover Letter |Verified Purchase

Although Jeff felt cover letters were becoming less important tonight I have viewed a vacancy, which requires one. The letter is concise and informative, giving a summary of key attributes. I highly recommend Jeff for his expertise and patience.

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Alex Kemp
Boom
Reviewed on | Cover Letter |Verified Purchase
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Mohammed Asmath Hussein
Engaging
Reviewed on | Cover Letter |Verified Purchase
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Rory
Fantatsic
Reviewed on | Cover Letter |Verified Purchase

A great service and worth every pennie.

B
Barbara
Very fast and excellent work
Reviewed on | Cover Letter |Verified Purchase

It was done very fast and the end product was excellent.

C
Cuauh
Deeply impressed and it made a difference to my job search
Reviewed on | Cover Letter |Verified Purchase

Rebecca,

really spent time capturing the key points and conveying them in the best possible manner. The Cover Letter in my view will be a differentiator in my job search.

K
Krishna Chandan Jalluri
Architect of my Profile
Reviewed on | Cover Letter |Verified Purchase

Great service, efficient communication and a really easy way to get a Professional CV with lots of help and support to rewrite my profile and market it worthy, I have good skillset but I used to have a bad CV which made me lose lot of opportunities but Betty from CV Centre helped me to get it done in a right way and she is very patient and did as many amendments until I am satisfied and I took a Bundle of CV, LinkedIn Profile and CV, so all are in the right pace and track.

A
Aaron
Excellent CV and Cover letter
Reviewed on | Cover Letter |Verified Purchase
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Barry Shiels
Brilliant work.
Reviewed on | Cover Letter |Verified Purchase

Kathlyn elevated my linked in profile to another level. Thanks.

F
Fawad
Comprehensive Cover Letter
Reviewed on | Cover Letter |Verified Purchase

Claire gave me some brilliant pointers on what or how to prepare a cover letter. This has now in turn made me prepared for job applications.

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Roland MT
Cover Letter
Reviewed on | Cover Letter |Verified Purchase

Outstanding work by Nathan, expressing a ton of patience and understanding throughout our collaboration, offering useful advice as well as making a total makeover and a masterpiece of both my CV and Cover Letter!

With a service and assistance such as this one, will surely be back for 'seconds' or at least 'dessert' in the coming future!

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C Bradshaw
Good service.
Reviewed on | Cover Letter |Verified Purchase
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Abdi
Thank you!
Reviewed on | Cover Letter |Verified Purchase

I want to personally thank Demetra for all the hard work you carried out on my CVs, you have met my expectations and I would most certainly recommend in the future.

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Marie
Great service
Reviewed on | Cover Letter |Verified Purchase

I am happy with the overall service provided.

C
Chawa Faith Muverengwi
Top notch and adaptable
Reviewed on | Cover Letter |Verified Purchase

I liked the Cover Letter service as it does hit the all the key competencies and can be tailored to the specific needs of diverse hiring agencies.

Content can be tailored when filling in bio forms that some employers may use as part of the application pack.

I found the service very efficient and i cannot thank Zeth enough. He was on hand to respond to many of my questions during the whole process

D
Don Felipe
Quality
Reviewed on | Cover Letter |Verified Purchase

I've used this company for many years and each year they get better. My only gripe was it took 10 days to complete the order. There was no communication as to whether they closed for the festive period or not and I was left wondering what's going on.

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Peter- Chief Executive Officer
Thanks for your constructive review Don! We'll keep that in mind and will aim to do better regarding our messaging during the festive period. :)
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ns
cover letter
Reviewed on | Cover Letter |Verified Purchase

The cover letter was written very nicely and professionally.

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Eliana Daniels
Excellent job well done!
Reviewed on | Cover Letter |Verified Purchase

Claire worked on my CV, Linkedin profile and cover letter and produced documents that highly showcases my skills and experience in a clear succint way. She's a highly skilled professional anyone will be pleased to work with. Many thanks again, Claire!

H
Heba
Excellent writer
Reviewed on | Cover Letter |Verified Purchase

Rebecca has put her effort and time to write my cover letter perfectly. Very good communication, understanding and patience. I recommend anyone who struggle with their CV or have tried any other services to ask for Rebecca

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Candace Manske
Very helpful and precise!
Reviewed on | Cover Letter |Verified Purchase

I was really pleased with the cover letters written for me by Nathan. I always struggle with such letters, especially in a new job market. With these letters, though, I feel more confident. The letters were also adapted in a way which makes me certain that I won't be afraid of making mistakes when amending them for different positions.

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Ruisi
I am so glad to have Naomi help me
Reviewed on | Cover Letter |Verified Purchase

Four stars for the company. However, five stars for the senior CV writer Naomi. Naomi is excellent and professional. She understood what I want quickly and clearly, and helped edit my CV and other documents so well and promptly. I felt more confident in myself because of her work. Also, I learnt a lot from her. I felt so glad to have her help me.

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Rahul Ajay
Going extra mile
Reviewed on | Cover Letter |Verified Purchase

The cover letter they created for me is simply perfect. I have asked them to add a few points and they quickly added all for me. Amazing job!!

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Maik KY
Just big thank you for your fantastic work
Reviewed on | Cover Letter |Verified Purchase

I really like the efficient way and how fast the work has been done .

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NB
Good base letter to work from
Reviewed on | Cover Letter |Verified Purchase

The cover letter came as part of the package I bought and when it comes to applying for roles, it will certainly help as a base letter to work from. The CV Centre expert also gave some good advice on tailoring too.

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Terence Wiles
Pulling the package together
Reviewed on | Cover Letter |Verified Purchase

Working with Claire has been a great learning experience, the final part of the process being a covering letter; encapsulating the details from all elements I have no doubt that if I had tried to complete this myself I would have been hard pressed to bring to the fore the detailing provided. In every part of this process the support, feedback and recommendations have been outstanding. My personal thanks to the team and especially Claire who has worked hard to produce a very rounded service for me to move forward with.

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Jannine
Perfectly written!
Reviewed on | Cover Letter |Verified Purchase
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Paul
First time I have seen the value in a cover letter
Reviewed on | Cover Letter |Verified Purchase

The cover letter my senior consultant, Claire, helped me put together means I am using a cover letter for the first time. I passed up on so many job postings which required a cover letter because I didn't really understand how to put it together and differentiate it from my CV. I have been given a good draft which is adaptable depending on exactly which job I am applying for and having this so well written means I am confidently applying for double the jobs now.

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Graham Laye
Comprehensive & friendly service
Reviewed on | Cover Letter |Verified Purchase

Loved the accessibility & ease of interaction. Professional & friendly service. Highly recommend!

A
Amr Elkheshen
The cv writer doesn't have the industry knowledge and was struggling writing my cover letter
Reviewed on | Cover Letter |Verified Purchase

I asked the writer the amend the cover letter many times and every time he just comes back with the same one. He was out of words and formatting and out of the industry knowledge

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Katy- Chief People Officer
I can see that the initial cover letter was produced as a general one, because you mentioned several different roles that you might be interested in. However, once you clarified that you wanted the letter to have a specific direction, this is what was done. We asked for more information from you, and even gave you a call to discuss this, after which you sent in some sample job ads to facilitate this process. After the next drafts were sent to you, we received feedback that "Everything is perfect" and that you had just some very minor amendments. These were actioned, and you personally hit the Approve Order button on 29th September, which suggests everything met with your approval. Do please let us know via the order if you would like us to action any further changes - we are more than happy to help.
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AHMED YASSEN
Brilliant CV service
Reviewed on | Cover Letter |Verified Purchase
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Byron
Fast, Friendly, and Quality Service
Reviewed on | Cover Letter |Verified Purchase
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James Cadman
Daniel was excellent , Thank you . I am really happy with results
Reviewed on | Cover Letter |Verified Purchase

I had cv , cover letter and LinkedIn produced by Daniel .

He was was quick and it turned out brilliantly . I would highly recommend . Thanks again Daniel

A
Alaa Altamimi
Cover letter that will easily get me to an interview
Reviewed on | Cover Letter |Verified Purchase

Claire managed to create a great cover letter that will make sure it reaches to an interview. This is the first time that I have cover letter that tells my story really well.

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Ali Asger Bakhtawary
-
Reviewed on | Cover Letter |Verified Purchase

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pedro gameiro
great service
Reviewed on | Cover Letter |Verified Purchase
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Duangsuda Putvatana
Sharp, precise and everything can fit in one page
Reviewed on | Cover Letter |Verified Purchase
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Dale
Very fast service
Reviewed on | Cover Letter |Verified Purchase
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Giacomo Tontarelli
superb
Reviewed on | Cover Letter |Verified Purchase
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Florencia
Perfect Cover letter
Reviewed on | Cover Letter |Verified Purchase

The writer was able to understand my experience and my knowledge and write a clear letter that covered all the important information.

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Terry Dean
Only one phone conversation
Reviewed on | Cover Letter |Verified Purchase

I liked the rapid responses to updates required. What I didn't like was only having the one verbal conversation. I had one phone call with Rebecca but no verbal contact with Christeline who was actually composing my CV, Covering Letter, and Linkedin Profile. It would have been more productive, in my opinion, to have discussed some of the proposed updates over the phone rather than continuously having to communicate with written notes. I did suggest doing this but was told no call was allocated. I would have also liked my Linkedin Profile to have been actually done by Christeline rather than copy and paste the information as some of the content and suggested areas for these to be added I struggled to find owing to my unfamiliarity with Linkedin. I could have provided my login details plus password and when profile was completed, changed the password.

Kind regards,

Terry Dean

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Sonya
Great
Reviewed on | Cover Letter |Verified Purchase
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AG
Very helpful and patient
Reviewed on | Cover Letter |Verified Purchase
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Far Far
The writer who wrote my mind.........
Reviewed on | Cover Letter |Verified Purchase

Daniel Rosen is a great writer read, understood, wrote and illustrated what's in my mind onto a document. Most importantly, I would really appreciate his positive attitude he displayed during these brief communications we had to get things rights. Thank you for the great job.

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Hayley Gordon
Excellent service!
Reviewed on | Cover Letter |Verified Purchase

Much better than I could ever have written, or have been bothered to write! Thank you Claire!

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LRob
Eye-catching cover letter
Reviewed on | Cover Letter |Verified Purchase

Shanley created a professional and concise cover letter for me. Shanley's communication was excellent throughout the entire process and the finished product shows that I was really listened to. I would highly recommend Shanley for other CV, cover letter, and LinkedIn profile drafting.

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L.P
Career Cover Letter
Reviewed on | Cover Letter |Verified Purchase

The cover letter was very detailed and written really well. It included everything I had done in my career and written in a way that made it sound a lot fuller and exciting than I could have written!

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Rafael Roldan Tomillero
Quality!
Reviewed on | Cover Letter |Verified Purchase