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I paid for the CV/Resume with linkedin profile and senior writer oversight. The CV was passable but I wasn't blown away by it. Despite giving them an extensive amount of information that I was wanting a cover letter for a career change they ignored this and chose to pigeonhole me with a cookie-cutter prefilled cover letter. When I asked for this to be redone and provided even more information with specific details of what I wanted I was told my writer was no longer available and they would find me a new writer. Two weeks later and I've still heard nothing and my order has automatically been approved. Awful customer service and a waste of money!