To calculate the overall star rating and percentage breakdown by star, we use a simple average.
To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.
Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;
I got on a call with Vanessa, who gave me some much-needed clarity and feedback. Truly glad that I chose to get in touch.